Data Deletion

You are in control of the data Aftercosts holds. You can remove a single connected platform's data, or delete your entire account and everything in it by request.

1. Disconnect one platform (Meta, Google Ads, Shopify, Klaviyo)

Sign in and go to Account(in the app's navigation in Shopify). Next to the connected store or ad platform, click Disconnect. This immediately:

• revokes and deletes the stored access/refresh tokens for that platform;
• deletes the data we synced from it (e.g. for an ad platform: the ad-spend and campaign performance rows);
• stops all future syncing from that platform.

2. Delete your entire account

Email support@aftercosts.com from the address shown in your Aftercosts account and ask us to delete your account. We verify ownership before permanently erasing account data across our database, including connected stores, orders, products, expenses, ad accounts, ad spend, tokens, and analytics. It cannot be undone.

3. Timing

Disconnecting a platform takes effect immediately. Account deletion requests are processed after ownership verification. Encrypted backups are rotated out within 30 days. Subscription billing records are managed by Shopify as part of their platform and are subject to their own retention policies.

4. Request deletion by email

If you can't access your account, email us from the address on your account and ask us to delete your data. We verify ownership, complete the request, and confirm by email when it's done.

Related

See our Privacy Policy for what we collect and why, and your full set of data rights.

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